Coronavirus (COVID-19) Updates


UPDATE 19th August 2020

We are almost back to normal here at The Espresso Shop in terms of staff and workload we can handle and aim to get your order out the door ASAP. Some delays are still to be expected with the shipping companies which is out of our control so we ask for your patience during this time. All staff entering our offices and warehouse must continue to follow strict hygiene procedures to help prevent the spread of Covid-19.

 

UPDATE 12th May 2020

We have recently been experiencing shipping delays all around the world and noticed there’s limited tracking available on various couriers websites. We know this can be frustrating when you are expecting a parcel but we ask you to have extra patience during these difficult times. All delayed parcels so far have turned up to their correct addresses so rest assured you will receive your order, just possibly a little late.

 

UPDATE 28th April 2020

The Espresso Shop is still open for business as normal although there may be some delays in dispatch times due to reduced staff. We are working hard to keep any delays to a minimum. If you have any questions you can email us at sales@theespressoshop.co.uk and someone will get back to you as soon as possible, alternatively send us a message on Facebook @The.EspressoShop1. 

UPDATE 9th April 2020

The Espresso Shop will be closed from the 9th of April until the 14th of April 2020. All orders placed during this time will be sorted and shipped out from the 14th. Our limited staff have been working very hard to keep things running as smoothly as possible and will continue to do so after the Easter Weekend. Thank you for your patience during this time. Take care and stay safe.

 

UPDATE 24th MARCH 2020

The UK is now in lockdown other than essential work and travel.

As an online retailer we can stay operational but there may be some delays.
Where possible staff are working from home and warehouse staff are reduced to the minimum required.

We are trying our best to stay open to fulfil your orders and get them out the door ASAP.

 

UPDATE 19th MARCH 2020

The couriers we use are:

   

Each courier has their own updates linked above and we will inform you of any changes here.

 

UPDATE 18th MARCH 2020

The coronavirus impacts us all, every nation, city, town and business around the world. Here at The Espresso Shop we have been following official advice and protecting the safety of our team and customers.

Whether you are in need of some advice regarding the repair or service of a coffee machine or are needing some supplies, we aim to carry on providing the best service we can at this time.

You can ring us on 0333 121 1083 (standard rate) for a chat with one of our trained engineers or find us on Facebook @The.EspressoShop1. 

The Espresso Shop is very much still open and here for your coffee needs.

If you are self isolating, keep in touch with friends, family or online communities and remember we are all in this together, keep a positive mind and stay safe.

Regards,

The Espresso Shop Team