Services and Repairs


Services and Repairs

We are a commercial coffee machine supply and service company. We have 23 years’ experience supplying and maintaining espresso machines, and table top coffee vending machines. We can advise organisations large and small on beverage solutions and ingredient sustainability. The Espresso Shop has its own team of espresso engineers.

We supply traditional espresso machines, Astoria, Elektra, Expobar, Gaggia, La Marzocco, Nuova Simonelli and Espressomat, the best commercial solutions in terms of styling, reliability, functionality, and price, with models to suit your business.

Opening a coffee shop and need some advice? Give us a call and we will gladly give you the benefit of our many years of experience within the espresso market. If you are considering a bean to cup machine, we supply Bravilor, Gaggia and Franke machines, and we are happy to discuss the pros and cons in relation to your business.

Coffee Engineer Locator

Use our map below to easily find professional coffee engineers near you to install and service your coffee machine.

 

Workshop and Showroom

The Espresso Shop always has commercial machines available in our showroom for inspection. If you would like to come and visit us to have a coffee and a chat, it is advisable to telephone beforehand. We are commercial espresso machine agents for most of the biggest names plus we also manufacture and supply our own commercial Espressomat machines.

Espresso Services (UK) Limited
Unit 34 Elderpark Workspace
100 Elderpark Street
Glasgow
G51 3TR

Tel: +44 (0)333 121 1083
Mobile: +44 (0)7886 124675 – Out of hours Service Manager

If sending your Pavoni machine for repair please use above address

La Pavoni – Domestic

The Espresso Shop is the authorised UK supply and repair centre for La Pavoni domestic espresso machines. If you want your machine serviced or repaired you need to contact us on the above numbers or you can send your machine to our Glasgow workshop. If you are able to repair your own machine, then we can supply you with all the parts necessary. You can find the part numbers you require from the diagrams shown on the Pavoni website – www.lapavoni.com

Second-Hand Machines

Occasionally we have second-hand machines available. These machines are checked over in our workshop and are put out in good working condition, but with limited warranty. You are welcome to call 0333 121 1083 and find out what we have in stock.

Barista Training

The Espresso Shop has a full time qualified barista available for training, by appointment at our premises in Glasgow, or for our commercial coffee customers, onsite at your premises. To find out charges for different levels of training please contact the Glasgow office and ask for David.

Prepared Site

Where the requirement for installation requires a prepared site, the correct power and water supply must be within one metre of the machine to be installed. We always recommend the installation of a water filter/softener when installing machines.

Call Out Service

We can service and repair all commercial traditional espresso machines and most bean to cup espresso machines. Service calls are invoiced with a Call Out charge, time on site, and parts used. Should you require an engineer outside of normal working hours, we will endeavour to accommodate your needs although there will be an additional charge.

The Espresso Shop offers a seven day service to the trade, prices are available upon request.

All calls are treated on a first come, first served basis, although we do try to get everyone within 24 hours of the call being received.

Our engineers always carry a wide range of spares, however, should the machine require a specific non stock part, then a return visit may be required. All spare parts will be charged at our normal trade list prices.

Maintenance

Our factory trained engineers can take care of all your commercial espresso coffee machine repairs. We offer the supply, installation, servicing, and repair of all makes of commercial coffee machines across all parts of the UK.

A boiler inspection is required on all appliances which produce steam in a commercial environment. This is part of the H.S.E’s pressure vessels act currently in force in the UK. This inspection, relating to the pressure test on the boiler, is a legal requirement and must be carried out every 14 months by a competent person and is an insurance requirement. The Boiler Inspection and Pressure Test Report is becoming more commonly enforced by local authorities. Please contact us to discuss.

 

Our experienced team of independent service professionals solve 95% of all calls on site and first time. Their aim is to answer all urgent calls as soon as possible and non-urgent within 24 hours. If your espresso machine has to be taken to the workshop then we will endeavour to leave you with a loan machine to keep you serving delicious coffee to your customers.

If you require maintenance for your espresso coffee machines or table top vending equipment, then please call 0333 121 1083.