Nigel
from
United Kingdom
asks
I have a Pavoni levrer machine that I've had since new so it's now about 30 years old. I need a new filter holder because the double ended screw thread holding the handle to the holder has corroded. I bought one from another company and it's "New Group". It doesn't fit my machine as it's slightly wider than the holder I have. Does this mean I should by the "Old Group" filter holder like this one? Have you got any of these in stock?
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The Espresso Shop Replies:
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Hi
Yes you are correct when you say that you need an old group handle. We have plenty in stock. Regards
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Jakob Moeller
from
Denmark
asks
Is is possible to get a bottomless filter with old group in chrome?
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The Espresso Shop Replies:
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Hi Jakob,
I'm afraid that La Pavoni only manufacture the 'New Group' bottomless handle and not one for the 'Old Group'.
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Susan
from
United States
asks
I found a la Pavoni Duet machine that's missing the filter holder and the portafilter. Is this what I need? I hope that's the right terminology!
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The Espresso Shop Replies:
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Hi Susan
No, this handle is no longer in production but is not suitable for the Duet. We do not have Duet handles available.
Regards
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ARCELIA
from
Mexico
asks
I have an Europiccola model 1974. Is this Portafilter suitable?
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The Espresso Shop Replies:
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Hi Arcelia
Yes this is the only portafilter available for 'old group' Pavoni machines.
Kind regards
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ARCELIA
from
Mexico
asks
Hello,
I will proceed with the return of item 395307 with a note detailing that I would like to exchange it for Item 395305. Should I mail it to the following address?:
Unit 34 Elderpark Workspace
100eldepark Street
Glasgow G51 3TR
Thank you!
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The Espresso Shop Replies:
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Hi
Yes if you could send to:
Espresso Services
Unit 34 Elderpark Workspace
100eldepark Street
Glasgow
G51 3TR
UK
Put a note in the packet saying you want to exchange old group for new group and the office will sort out any financial difference.
Kind regards
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Fernando
from
United States
asks
Hello. Ho do I know if I have an old group La Pavoni PROFESSIONAL or a new group one? I was given this machine without the portafilter, and I cannot tell if which group it belongs to.
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The Espresso Shop Replies:
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Hi Fernando
The easiest way is for you to email a photo of your machine side view
Regards
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Service 
